About FPA

 

FPA is a specialist underwriter in the field of building insurance. Our reputation for offering the widest cover in our field remains unrivalled and we continue to look for ways to offer insurance products and services that speak to the ever changing needs of our clients.

What we insure

FPA offers insurance for most types of buildings i.e.

  • Sectional Title residential and commercial schemes
  • Homeowners Associations
  • Commercial Buildings
  • Residential houses

Ownership

The business is 100% owned by its’ directors.

Our philosophy

Our motto is “First for Cover, Service and Security” and our philosophy is to provide Insurance Brokers, managing agents and clients with a truly world class product that responds to their ever changing needs.

We are committed to total compliance with all laws that regulate our business. In partnership with our carrier Centriq and our Reinsurers we strive to provide the highest level of cover, service and security.

Cover

We offer the widest cover for all classes of risk and continually research global insurance markets for ways to improve our offering.

Service

We provide a 24/7 claims call centre service 1st-Assist so that claims can be submitted telephonically. The call centre is owned and operated by us. Geyser claims can be submitted on a fast track format and claims payments are made on a daily basis.

We maintain a 24 hour turnaround on all underwriting matters.

Security

How secure is your insurer?

Our carrier, Centriq, is a wholly owned subsidiary of South Africa’s largest insurer Santam. Centriq carries an AA- credit rating and Santam has an AAA (ZA) rating from Global Credit ratings.

Our aim is to attain long term profitability through selective underwriting practices (we don’t insure every risk that is submitted to us) and professional underwriting behavior. We do not aspire to be the biggest underwriter in the property insurance niche.

Sensible underwriting together with product sustainability, legal compliance and innovation are the key ingredients that will ensure the longevity of our business.